HOW WE DO WHAT WE DO
We have a process to make sure your job runs smooth and you are happy with us at the end!
INITIAL CONSULTATION
First, we will have a 15 minute get to know each other phone meeting. Once you have decided Designs by Donna is the right company to bring joy and beauty into your life and home through exquisitely designed and fabricated custom soft furnishings, we will schedule an in-home consultation. At this meeting, we will determine your needs, and discuss your investment in this custom project. Our clients agree that the investment for this consultation is a small price to pay for the knowledge, expertise, and value Donna shares at the consultation.
DESIGN & FABRICATION
Donna will present a selection of fabrics, trimmings, hardware, and designs available so that you can easily and simply choose those that will make your house feel like a home. We like to collaborate with our clients to create a place for them to unwind, rejuvenate, and enjoy their friends and families. All treatments are lovingly fabricated in our in-house drapery studio.
A down payment is required before projects are added to our schedule.
FINAL INSTALLATION
Donna Cash personally works with you from concept to creation and to the final ‘no unhappy surprises’ installation. Donna will be present at the installation of your beautiful new custom-made treatments, so she and the installer can handle all of the details for you! Donna will discuss the installation with the installer and he will do his magic. During the installation, you can go about your daily activities or discuss additional projects with Donna so she can measure while the installer is hanging your custom treatments.
Donna’s favorite part of the installation is the hugs she receives from her clients who are overjoyed with the new look created by Donna’s finely crafted designs.
The final payment is due at the installation.
